Outage for Online Licensing

Incident Report for MathWorks

Resolved

The service has been restore as of 7:40 PM EDT
Posted Jul 30, 2024 - 20:01 EDT

Update

We are continuing to work on a fix for this issue.
Posted Jul 30, 2024 - 20:00 EDT

Identified

We have identified the problem as coming from an outage in AWS and will have a fix shortly
Posted Jul 30, 2024 - 19:43 EDT

Investigating

We are looking into a problem with the online license usage application. The problem started as of 6:05 PM EDT.
Posted Jul 30, 2024 - 19:29 EDT
This incident affected: Online Licensing.
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