All Systems Operational
Add-On Explorer Operational
Careers at MathWorks Operational
Cloud Center Operational
Cody Operational
Downloads Operational
File Exchange Operational
License Center Operational
Online Licensing Operational
MathWorks Store Operational
Self-Paced Training App Operational
MATLAB and Simulink Course Schedule Operational
MATLAB Answers Operational
MATLAB Drive Operational
MATLAB Grader Operational
MATLAB Grader - LTI® Service Operational
MATLAB Mobile Operational
MATLAB Online Operational
ThingSpeak Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 23, 2020
Add-ons explorer not working from MATLAB Online
Resolved - A fix was deployed at 12:30 PM EDT on 10/22/20.
Oct 23, 10:35 EDT
Update - The root cause has been identified and the fix is being developed.
Oct 19, 21:22 EDT
Identified - Some users may get an error when accessing add-ons explorer from MATLAB Online. We are investigating the issue and will post updates as we learn more.
Oct 19, 10:23 EDT
Oct 22, 2020

No incidents reported.

Oct 21, 2020
Degradation for Self-Paced Training App
Resolved - The fix was successfully deployed. Self-Paced Training App is completely operational now.
Oct 21, 12:18 EDT
Update - The root cause has been identified and the fix is being developed.
Oct 19, 21:22 EDT
Identified - Some users are getting a "Worker not responsive" dialog when switching between Live Editor Interactions. There are no specific interactions during which this occurs, this error dialog can show up anytime the Training App attempts to open a template file for an interaction.

Only Chrome users seem to be impacted at this time. A full browser refresh or using a different browser such as Firefox may be used as a workaround.
Oct 18, 11:25 EDT
Oct 20, 2020

No incidents reported.

Oct 19, 2020
Oct 18, 2020
Oct 17, 2020

No incidents reported.

Oct 16, 2020
Issues with multi factor authentication
Resolved - This incident is resolved as of 9:50 AM. All applications are now operating normally.
Oct 16, 09:54 EDT
Identified - As of 8:40 AM, customers using multi factor authentication to log into MathWorks applications may experience issues while logging in. We are investigating and will update the status as we learn more.
Oct 16, 09:28 EDT
Degradation across multiple applications
Resolved - All applications are operating normally now.
Oct 16, 04:06 EDT
Monitoring - Add-On Explorer, MATLAB Answers, Downloads, License Center and Cody experienced degradation in service between 3:11 and 3:46 AM EDT.
Oct 16, 04:04 EDT
Oct 15, 2020
Users unable to login
Resolved - Login functionality has been fully restored.
Oct 15, 21:30 EDT
Monitoring - Users who changed their passwords or other profile information weren't able to login between 8:46 and 9:37 PM.
Oct 15, 21:30 EDT
Oct 14, 2020
We are currently investigating problems with multiple applications
Resolved - Both applications are working normally as of 3:05 PM.
Oct 14, 15:09 EDT
Identified - As of 1:55 PM, License Center and MathWorks Store are experiencing degradation in functionality. We are investigating the issue. We will post updates as we learn more.
Oct 14, 14:21 EDT
Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

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