ThingSpeak Degradation

Incident Report for MathWorks

Resolved

This incident has been resolved.

Posted Feb 29, 2024 - 11:55 EST

Update

Data from 01/2022 onwards is now accessible to users. We are continuing to restore older data.

Posted Feb 15, 2024 - 17:47 EST

Update

Providing access to data from 2023 is in progress and is expected to be restored for customers incrementally throughout the next 10 days. We will provide another update once the 2023 data is completely available. We will continue to incrementally enable access to older data once 2023 data restoration is complete.

Posted Feb 09, 2024 - 10:42 EST

Update

We are continuing to work on a fix for this issue.

Posted Feb 07, 2024 - 13:54 EST

Update

The remediation is taking longer than anticipated and will continue over the weekend.

Posted Feb 02, 2024 - 12:58 EST

Update

We are continuing to work on the remediation.

Posted Feb 01, 2024 - 17:09 EST

Identified

We have determined the root cause and expect the remediation to take until tomorrow morning. We will provide an update here once the normal functionality is restored.

Posted Jan 31, 2024 - 19:35 EST

Investigating

Starting 3:35 PM EST, some ThingSpeak users may experience issues accessing data older than October 2023. We are investigating the issue.

Posted Jan 31, 2024 - 18:23 EST

This incident affected: ThingSpeak.