MATLAB Online performance degradation

Incident Report for MathWorks

Resolved

We have implemented countermeasures to restore performance back to expected levels.

Posted Sep 15, 2022 - 16:31 EDT

Update

There was another degradation between 10 - 11 AM on 9/13. We are continuing to monitor for other issues.

Posted Sep 13, 2022 - 12:19 EDT

Identified

We are continuing to monitor performance as the fix propagates through the infrastructure.

Posted Sep 09, 2022 - 16:36 EDT

Update

We have applied a fix that has helped improve performance to some extent. We are continuing to monitor performance overnight.

Posted Sep 08, 2022 - 20:45 EDT

Investigating

As of 1 PM, some users may experience slower response times in MATLAB Online. We are actively investigating the issue.

Posted Sep 08, 2022 - 14:09 EDT

This incident affected: MATLAB Online.