{"page_status":{"page":{"name":"MathWorks","subdomain":"mathworks-status","domain":"status.mathworks.com","created_at":"2016-11-01T11:11:39.650-04:00","updated_at":"2018-10-15T20:11:41.115-04:00","url":"http://www.mathworks.com/","hidden_from_search":false,"css_body_background_color":"f7f7f7","css_font_color":"151515","css_light_font_color":"afb1b5","css_greens":"3c763d","css_yellows":"f2a900","css_oranges":"cb6015","css_reds":"b7312c","allow_page_subscribers":false,"allow_incident_subscribers":false,"notifications_from_email":"MathWorks ","allow_email_subscribers":true,"allow_sms_subscribers":false,"twitter_username":null,"branding":"premium","support_url":"http://www.mathworks.com/support/contact_us/","allow_webhook_subscribers":false,"css_border_color":"e6e6e6","css_graph_color":"3498db","css_link_color":"187dbb","page_description":null,"activity_score":179,"headline":"Application Status","viewers_must_be_team_members":false,"ip_filters":null,"css_blues":"2f7eb2","time_zone":"Eastern Time (US & Canada)","notifications_reply_to_email":null,"notifications_email_footer":"You received this email because you are subscribed to MathWorks's service status notifications.","hero_cover":{"updated_at":"2017-03-17T19:53:39.000+00:00","original_url":"//s3.amazonaws.com/statuspage-production/pages-hero_covers/original/31958/kdO6cMdSQOqruZoPvaKQ","size":8581,"normal_url":"//s3.amazonaws.com/statuspage-production/pages-hero_covers/normal/31958/kdO6cMdSQOqruZoPvaKQ","retina_url":"//s3.amazonaws.com/statuspage-production/pages-hero_covers/retina/31958/kdO6cMdSQOqruZoPvaKQ"},"transactional_logo":{"updated_at":"2016-11-10T01:26:00.000+00:00","original_url":"//s3.amazonaws.com/statuspage-production/pages-transactional_logos/original/31958/lnFCru8HReaWLJfno5qr","size":30043,"normal_url":"//s3.amazonaws.com/statuspage-production/pages-transactional_logos/normal/31958/lnFCru8HReaWLJfno5qr","retina_url":"//s3.amazonaws.com/statuspage-production/pages-transactional_logos/retina/31958/lnFCru8HReaWLJfno5qr"},"favicon_logo":{"updated_at":"2018-01-15T16:43:11.000+00:00","size":9574,"url":"//s3.amazonaws.com/statuspage-production/pages-favicon_logos/original/31958/oZCk9zKTiS1L2PoNhx9f"},"email_logo":{"updated_at":null,"original_url":"","size":null,"normal_url":"","retina_url":""},"twitter_logo":{"updated_at":null,"size":null,"url":""},"id":"y80hb49xlpsm","organization_id":"xcvnyd299bp1"}},"components":[{"status":"operational","name":"Add-On Explorer","created_at":"2016-11-01T15:35:08.367-04:00","updated_at":"2018-05-01T11:52:28.963-04:00","position":1,"description":null,"showcase":false,"id":"pwpn91yhggst","group_id":null,"page_id":"y80hb49xlpsm","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Careers at MathWorks","created_at":"2016-11-01T15:37:27.793-04:00","updated_at":"2018-07-15T20:35:06.478-04:00","position":2,"description":null,"showcase":false,"id":"5ytl2d8dt9r9","group_id":null,"page_id":"y80hb49xlpsm","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Cloud Center","created_at":"2016-11-01T15:38:08.665-04:00","updated_at":"2018-02-20T15:16:38.145-05:00","position":3,"description":null,"showcase":false,"id":"c9007swq3qhq","group_id":null,"page_id":"y80hb49xlpsm","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Cody","created_at":"2016-11-01T15:38:31.185-04:00","updated_at":"2018-05-14T12:40:29.004-04:00","position":4,"description":null,"showcase":false,"id":"y6tkw9dmffqy","group_id":null,"page_id":"y80hb49xlpsm","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Downloads","created_at":"2017-09-15T15:17:34.521-04:00","updated_at":"2018-07-25T13:49:56.822-04:00","position":5,"description":null,"showcase":false,"id":"8jn4n088z0pn","group_id":null,"page_id":"y80hb49xlpsm","group":false,"only_show_if_degraded":false},{"status":"operational","name":"File Exchange","created_at":"2016-11-17T11:34:05.368-05:00","updated_at":"2018-07-25T13:49:56.831-04:00","position":6,"description":null,"showcase":false,"id":"vjm964rbj5j6","group_id":null,"page_id":"y80hb49xlpsm","group":false,"only_show_if_degraded":false},{"status":"operational","name":"License Center","created_at":"2016-11-17T11:34:41.544-05:00","updated_at":"2018-09-25T22:14:56.390-04:00","position":7,"description":null,"showcase":false,"id":"8g8hmdld6l80","group_id":null,"page_id":"y80hb49xlpsm","group":false,"only_show_if_degraded":false},{"status":"operational","name":"MathWorks Hosted License Manager","created_at":"2017-06-12T16:13:35.685-04:00","updated_at":"2018-07-25T13:49:56.856-04:00","position":9,"description":null,"showcase":false,"id":"f1m9nqh2jyh7","group_id":null,"page_id":"y80hb49xlpsm","group":false,"only_show_if_degraded":false},{"status":"operational","name":"MathWorks Store","created_at":"2017-06-12T16:14:06.321-04:00","updated_at":"2018-07-25T13:49:56.864-04:00","position":10,"description":null,"showcase":false,"id":"l2bnt9jf6w9h","group_id":null,"page_id":"y80hb49xlpsm","group":false,"only_show_if_degraded":false},{"status":"operational","name":"MATLAB Courses","created_at":"2017-06-12T16:14:31.833-04:00","updated_at":"2018-07-25T13:49:56.872-04:00","position":11,"description":null,"showcase":false,"id":"5s22klrn3hvg","group_id":null,"page_id":"y80hb49xlpsm","group":false,"only_show_if_degraded":false},{"status":"operational","name":"MATLAB and Simulink Course Schedule","created_at":"2017-06-12T16:15:08.208-04:00","updated_at":"2018-07-25T13:50:20.607-04:00","position":12,"description":null,"showcase":false,"id":"wtnkxj5xgp91","group_id":null,"page_id":"y80hb49xlpsm","group":false,"only_show_if_degraded":false},{"status":"operational","name":"MATLAB Answers","created_at":"2016-11-17T11:35:32.064-05:00","updated_at":"2018-07-25T13:50:20.619-04:00","position":13,"description":null,"showcase":false,"id":"zbnxqz17wq7z","group_id":null,"page_id":"y80hb49xlpsm","group":false,"only_show_if_degraded":false},{"status":"operational","name":"MATLAB Drive","created_at":"2017-06-12T16:15:48.470-04:00","updated_at":"2018-10-05T03:36:42.109-04:00","position":14,"description":null,"showcase":false,"id":"f7j7hfq37fbg","group_id":null,"page_id":"y80hb49xlpsm","group":false,"only_show_if_degraded":false},{"status":"operational","name":"MATLAB Grader","created_at":"2017-06-12T16:12:15.807-04:00","updated_at":"2018-07-25T13:50:20.644-04:00","position":15,"description":null,"showcase":false,"id":"3xglfsn7w2jw","group_id":null,"page_id":"y80hb49xlpsm","group":false,"only_show_if_degraded":false},{"status":"operational","name":"MATLAB Mobile","created_at":"2017-06-12T16:16:21.132-04:00","updated_at":"2018-07-14T16:41:48.441-04:00","position":16,"description":null,"showcase":false,"id":"ld7ln2cvy4y5","group_id":null,"page_id":"y80hb49xlpsm","group":false,"only_show_if_degraded":false},{"status":"operational","name":"MATLAB Online","created_at":"2017-06-12T16:16:48.493-04:00","updated_at":"2018-09-25T22:14:56.692-04:00","position":17,"description":null,"showcase":false,"id":"dffwfrbq1zhk","group_id":null,"page_id":"y80hb49xlpsm","group":false,"only_show_if_degraded":false},{"status":"operational","name":"MATLAB Parallel Cloud","created_at":"2017-06-12T16:17:07.968-04:00","updated_at":"2018-07-25T13:49:56.910-04:00","position":18,"description":null,"showcase":false,"id":"njgn8j8kw5n6","group_id":null,"page_id":"y80hb49xlpsm","group":false,"only_show_if_degraded":false},{"status":"operational","name":"ThingSpeak","created_at":"2017-06-12T16:17:28.975-04:00","updated_at":"2018-08-05T12:36:04.822-04:00","position":19,"description":null,"showcase":false,"id":"ygt3dpby0qsw","group_id":null,"page_id":"y80hb49xlpsm","group":false,"only_show_if_degraded":false}],"months":[{"name":"October","year":2018,"starts_on":1,"days":31,"incidents":[{"code":"skm9dwvjgpx2","name":"Service degradation for Downloads and License Center","message":"Downloads and License Center experienced service degradation between 3:00 and 3:11 PM EDT on 10/11/2018. A fix has been implemented and both applications are working normally.","impact":"minor","timestamp":"Oct 11, 16:21 - 16:21 EDT"},{"code":"bkqk5qhx4ty5","name":"Service degradation for multiple applications","message":"Add-on explorer, License Center and MathWorks Store experienced degradation in service between 8:28 AM and 8:49 AM EDT. We have implemented a fix and all applications are now working as expected.","impact":"minor","timestamp":"Oct 9, 09:06 - 09:06 EDT"},{"code":"pghzphwggr62","name":"We are currently investigating problems with MATLAB Drive","message":"We have identified the root cause and implemented a fix. This incident is resolved.","impact":"minor","timestamp":"Oct 5, 01:37 - 03:36 EDT"}]},{"name":"September","year":2018,"starts_on":6,"days":30,"incidents":[{"code":"2lvws3xs824v","name":"MATLAB Grader unavailable","message":"MATLAB Grader was unavailable between 12:11 and 12:29PM EDT. The issue has now been resolved.","impact":"minor","timestamp":"Sep 26, 12:41 - 12:41 EDT"}]},{"name":"August","year":2018,"starts_on":3,"days":31,"incidents":[{"code":"cfrw87bysh8l","name":"Outage for service requests","message":"From 3:00 pm until 7:10 pm EST on 8/22/18 service requests could not be created on the website.","impact":"minor","timestamp":"Aug 27, 09:28 - 09:28 EDT"},{"code":"3c3rlcdws9b2","name":"Problems with creating service requests","message":"As of 1:28 AM 8/22/18 EST users could not create support cases. We have resolved the issue as of 9:21am 8/22/18 EST","impact":"minor","timestamp":"Aug 22, 09:10 - 09:26 EDT"},{"code":"rflrj8bbsw48","name":"We are currently investigating problems with ThingSpeak","message":"Service was restored at 12:00 PM EST on 8/5/18","impact":"minor","timestamp":"Aug 5, 12:07 - 14:57 EDT"}]}],"show_component_filter":false,"show_uptime_calendar":true,"component_filter":null,"start_time":"2018-08-01T00:00:00-04:00","end_time":"2018-10-31T23:59:59-04:00"}

Incident History