Problems with creating service requests

Incident Report for MathWorks

Resolved

As of 1:28 AM 8/22/18 EST users could not create support cases. We have resolved the issue as of 9:21am 8/22/18 EST

Posted Aug 22, 2018 - 09:26 EDT

Identified

As of 1:28 AM 8/22/18 EST users cannot create support cases. We have identified the issues and are deploying a fix.

Posted Aug 22, 2018 - 09:20 EDT

Investigating

As of 1:28 AM 8/22/18 EST users cannot create support cases. We are investigating the issue. We will post updates as we learn more.

Posted Aug 22, 2018 - 09:10 EDT